Technical Account Manager

Own the relationship. Shape the strategy. Make IT matter.

First Focus is Australia’s best mid-market Managed Service Provider. We say it confidently and Cloudtango agrees. Eight years running as the #1 MSP in Australia, which in tech years is basically a lifetime. We have over 330 staff across Australia, New Zealand and the Philippines, and after 15+ years of steady growth we are still expanding.

We are informed, aligned, supportive and we reward performance. We hire smart people, give them real responsibility, and back them properly. No politics. No smoke and mirrors. Just good people doing meaningful work.

The Role

This is not a “swing by once a quarter and ask if everything is fine” kind of gig.

As a Technical Account Manager at First Focus, you are the trusted advisor for a portfolio of small and mid-market clients. You sit comfortably between technology and business, translating complexity into clarity and helping ...