Technical Account Manager

Ionik , a premier IT service provider located in Malaga and Madrid, empowers progressive businesses to boost operational efficiency, enhance productivity, and accelerate revenue growth through tailored, strategic solutions. We go beyond analysis. We drive innovation.

Your mission

The Technical Account Manager is accountable for owning customer relationships, alignment, and outcomes across the IT Managed Service Provider (MSP), acting as a trusted partner to customers and a credible, informed counterpart to internal teams.

This role is delivery-led rather than sales-led, with success driven by technical experience, close engagement with internal teams, and accountability for delivery-aligned customer outcomes.

The role ensures customers are supported both strategically and tactically through a strong understanding of their business context and of how MSP services are delivered.

The Technical Account Manager o...