Job Description
- Ongoing technical manager and SingleStore liaison for a few key enterprise customers.
- Act as the customer's trusted technical advisor, helping enterprises mature their SingleStore capabilities, skills, and knowledge.
- Collaborate with SingleStore's marketing team to document customer solutions and enhance their referenceability.
- Solve customer enterprise architecture challenges, focusing heavily on Ingest, Backup/Restore, and Business Intelligence (BI).
- Utilize cross-functional resources within SingleStore (e.g., Professional Services, Product Management, Account Management) to address customer business and technical needs, such as:
- System health checks
- Product sizing
- Migration assistance
- Manage and drive closure on customer open support cases, product bugs, enhancement requests, and action items.
- For new support cases, understand the issues and next step...
Ready to Apply?
Take the next step in your AI career. Submit your application to Singlestore today.
Submit Application