Technical Account Manager,

Act as the technical manager and SingleStore liaison for key enterprise customers, ensuring that their needs are met and solutions are optimized.

Serve as the customer's trusted technical advisor, helping enterprises enhance their SingleStore capabilities, skills, and knowledge.

Collaborate with marketing to document and highlight customer solutions, enhancing their referenceability for case studies and success stories.

Solve enterprise architecture challenges, with a specific focus on Ingest, Backup/Restore, and Business Intelligence (BI) solutions.

Leverage cross-functional resources within SingleStore (e.g., Professional Services, Product Management, Account Management) to address customer business and technical needs, such as:

• System health checks
• Product sizing
• Migration assistance

Manage and drive closure on customer support cases, product bugs, enhancement requests, and action items, ensuring timely resolution and...