Job Description
The Role:
Ideal Profile:
The Technical Account Manager will serve as the primary point of contact for our clients, ensuring their success and satisfaction with our products and services. This role involves working closely with clients to understand their needs, providing technical guidance, and facilitating communication between the client and internal teams.
- Manage client relationships and act as a trusted advisor.
- Provide technical support and guidance to clients.
- Collaborate with internal teams to resolve client issues.
- Conduct regular check-ins and performance reviews with clients.
- Identify opportunities for upselling and cross-selling services.
Team Structure: You will be part of a dynamic team that includes sales, support, and product development professionals.
Ideal Profile:
The ideal candidate will have a blend of technical expertise and interpersonal skills to effectively manage client...
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