Technical Account Manager

Job Description

Role
• Key partner to business and IT stakeholders
• Lead quarterly technical reviews and provide relevant technical recommendations on solutions and enhancements
• Participate in issues and act as an advocate for customers during the triage and resolution of high severity cases, driving business reliability and customer satisfaction
• Collaborates on new opportunities and helps solution

All About You
• Bachelor’s degree in Computer Science or equivalent experience
• Demonstrable knowledge of software architectures
• Familiarity with modern-day software environments.
• Intermediate experience in technical client facing or account management roles
• Ideal candidates need to be solution oriented, process driven, fast learners, strong communicators and passionate about technology.
• Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are nec...