Technical Account Manager

PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.

Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for a Technical Account Manager to join our customer engineering team and help us build the next generation of database infrastructure.

What's the job to be done?

You will serve as the primary point of contact and advocate for the customer across a portfolio of enterprise accounts. When customers pose inquiries, you will be responsible for identifying the appropriate internal resource to provide a response. For feature requests, you will translate the requirement into an actionable task for the ...