Job Description

Administration and support of the IP Telephony & Microsoft Teams infrastructure.

Objectives

Administration and support of the IP Telephony & Microsoft Teams infrastructure.

Compensation and Benefits

  • Competitive and attractive salary in line with the current market, plus a comprehensive benefits package.
  • Vacation days above the legal requirements.
  • 100% nominal salary.
  • 50% vacation bonus.
  • Gross salary of $25,000 MXN.
  • Hybrid/on‑site work model.
  • Professional growth opportunities.
  • Positive and collaborative work environment.
  • Maternity/Paternity leave.

Responsibilities

  • Manage, support, and maintain Microsoft Teams Communication (Operator Connect, Direct Routing, Meeting Rooms).
  • Manage, troubleshoot, and configure AudioCodes SBC along with OVOC.
  • Manage, troubleshoot, and configure user endpoints (Deskphone, Softphone, Mobile Clients...

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