Tech Writer (Content Development)

Job#: 3021723

Job Description:

Site: Headquarters (HDQ)

Business Unit: Digital Comms & Engagement

Description: Location - HDQ/Hybrid only

Documentation Specialist III

Description

To support the company by researching operational processes to develop and maintain technical and non-technical reference materials. To participate in infrastructure upgrades, software implementations, and other organizational projects to support the development and maintenance of intranet based manuals and company systems. Works independently. Uses discretion to modify work practices/processes. Serves as subject matter expert for most business functions, systems, policies and/or procedures. Mentors less experienced team members in the art of communication, negotiation, and change management. Perform complex/unusual tasks with significant impact and considerable latitude.

Responsibilities

•Ensure project...