Tech Team Lead, Middle Back Office Application Support

As Point72 reimagines the future of investing, our Technology group is constantly improving our company's IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We're a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.

What you'll do

• Coordinate daily regional production coverage, ensuring all BAU support obligations are met across shifts and time zones.
• Serve as the primary escalation point for complex technical or operational issues, driving timely resolution in partnership with support and development teams.
• Mentor and train team members on tools, processes, and best practices, fostering continuous improvement and knowledge sharing.
• Partner with stakeholders to prio...