Job Description

Job Title: Customer technical support specialist

Organization: GCE


Full or Part time: Full


Location: PHILIPPINES

Position Overview: We are seeking a dynamic and experienced Customer Technical Support Specialist to join our team. The ideal candidate will join a team of technical support specialists dedicated to providing exceptional service to our customers. This role requires strong customer service skills, technical expertise, and a commitment to ensuring customer satisfaction.


Key Responsibilities:

  • Provide technical support of the full Travelport product range. 
  • Work with the Team Leaders and Customer Technical Services Manager to set clear team goals and objectives and monitor performance against targets.
  • Collaborate with cross-functional teams, including Commercial, Product Development and GCE, to address customer needs and improve service delivery.
  • Assist with the implement...
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