Tech Support

We are seeking a detail‑oriented Order Entry Associate to manage end‑to‑end order processing and validation within telecom/order management systems. This role ensures accurate order capture, compliance adherence, and seamless coordination across teams to support timely service delivery and operational efficiency.

• Manage order intake and task creation by reviewing orders submitted through CPQ tools (e.g., Salesforce, IFO).
• Perform order validation including:
  • Compliance checks on all incoming orders as per SOP.
  • Validation of product codes, pricing, and contractual terms.
  • Verification of customer details, service location, and technical specifications against approved quotes.
• Validate completeness of order details and ensure all required documentation is attached.
• Work on assigned orders/cases and coordinate with Sales/CCM teams to resolve mis...