Job Description
We provide a completely mobile, cloud-based retail management solution that delivers a full omnichannel experience, while providing effortless implementations and a simple-to-use interface, so you can focus on what you do best.
**Goal**
To be the primary point of success with clients and resellers concerning technical issues through superior communication (quality and speed) and by rapidly addressing problems/Issues and competently resolving them to client satisfaction.
**Purpose**
To Eliminate friction in Commerce through rapid resolution of technical problems.
**The End Result**
Tech Support and customer service issues swiftly addressed and competently handled, exceeding customer/reseller expectations and resulting in Teamwork Client and Reseller evangelists.
**Duties and responsibilities**
**Here are some of the areas that the Technical Support Tier 1 is responsible for**:
- Take calls from clients and answer questions to solve problems
- Use BOMGAR rem...
**Goal**
To be the primary point of success with clients and resellers concerning technical issues through superior communication (quality and speed) and by rapidly addressing problems/Issues and competently resolving them to client satisfaction.
**Purpose**
To Eliminate friction in Commerce through rapid resolution of technical problems.
**The End Result**
Tech Support and customer service issues swiftly addressed and competently handled, exceeding customer/reseller expectations and resulting in Teamwork Client and Reseller evangelists.
**Duties and responsibilities**
**Here are some of the areas that the Technical Support Tier 1 is responsible for**:
- Take calls from clients and answer questions to solve problems
- Use BOMGAR rem...
Ready to Apply?
Take the next step in your AI career. Submit your application to Ryscode today.
Submit Application