Job Description

Asurion in the Philippines is seeking a customer-focused technical support specialist to assist customers with devices and software, on calls, chat, or email. You will follow policies, take effective notes, and aim for high quality service under HERO and NPS targets.

You will continually learn about technology, adhere to schedules, use knowledge bases, and provide solutions across handset protection and digital products, while promoting suitable product recommendations to meet client needs.

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