Job Description
About the Company
FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence.
About the Role
Requirements:
- Bachelor's degree completed in computer science, electronic engineering, or information technology.
- English Advanced level C1 B2 Advantage.
- At least one year of experience in information technology technical support.
- Knowledge of Windows 10 and 11, Office 365, Zscaler, Microsoft Intune, MS Visio, Okta, Smartview, MS Project, MS Sharepoint, VPN Checkpoint, Adobe Acrobat, MS Team, Zoom, Web Ex.
- Basic experience in Cisco technology: Router **** series, Switches Catalyst **** series, Videoconference Cisco Bar pro and Quad camera model.
- Basic experience in HP desktops hardware model Latitude 840, Zbook model 11, Dell Pro Micro desktop and Dell Pro Laptop.
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