Job Description

Job description

Tech Support L1/L2
Job ID: 5WWWW865
Location: Kuala Lumpur, Malaysia
Work Mode: (Onsite | Hybrid)
Job Type: (Permanent | Contract)

Oxydata Software Sdn Bhd, a 100% Malaysian-owned IT company established in 2006, is a trusted technology partner specializing in Microsoft, Java, SAP, and Oracle platforms, delivering IT Managed Services, DevOps, Outsourcing, and Enterprise Application Development to drive digital transformation for global clients.

We are seeking an experienced Commvault Technical Support Engineer to provide expert technical support to enterprise customers for Commvaults backup, recovery, and data management suite.

Responsibilities

  • Troubleshoot and resolve customer issues for the full suite of Commvault backup and recovery products, both remotely and on-site.
  • Diagnose and resolve software, hardware, networking, and application problems using remote desktop and support tools.
  • Manage and ...

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