Tech Support / Customer Service

Provide technical support for Salesforce, troubleshooting software and connectivity issues while ensuring customer satisfaction.
Diagnosing and troubleshooting customer issues related to Salesforce.
Provide step-by-step guidance to customers on how to resolve Salesforce issues, including utilizing knowledge base articles and troubleshooting procedures
Document interactions, escalate complex issues, and ensure timely resolution.
Educate customers on product features, best practices, and stay updated on Salesforce updates.
Tipo de puesto: Tiempo completo
Sueldo: A partir de $4,****** a la semana
Tipo de jornada:
- Turno de 10 horas
Experiência:
- Atención al cliente: 1 año (Obligatorio)
- Salesforce: 1 año (Obligatorio)
Lugar de trabajo: Empleo presencial