Job Description

Job Description

Are you a tech savvy person who loves helping others?Do you enjoy providing a great customer experience?
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Our Technical Support team is growing and we are looking for a Technical Support Agent to assist us in rendering excellent service to our partners regarding technical this role your main purpose will be to deliver technical support to our store partners as to the usage of our tools and platform. You will also make sure that all new and existing stores have what they need in order to achieve an outstanding journey throughout the order. You will assure that all new and existing stores have the equipment they need and that everything works you’ll do:

  • Professionally handle incoming requests for corporate partners' inductions to our systems and ensure tools and resources are best utilized
  • Thoroughly and efficiently solve any technical issues with system updates and maintenance of...

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