Tech Support Advisor – On-site

Tech Support Advisor (German-speaking) – On-sit...

Are you ready to be part of a team thats shaping the future of fashion? Join us in Barcelona as a Technical Support Advisor and work alongside a group of innovators powering top global brands. This is your chance to grow your career in a fast-paced, rewarding environment where your expertise makes a real impact.

What Youll Do

As a Technical Support Advisor, you will be the first point of contact for our dealers and end users, providing outstanding support and technical guidance:

• Respond to phone and email inquiries in real-time, delivering accurate and professional solutions
• Troubleshoot technical issues and ensure timely resolution
• Educate customers on product usage, updates, and best practices
• Create and manage support tickets to track and resolve cases efficiently
• Collaborate with internal teams to resolve complex or escalated issues
• Ma...