Job Description

Job Description

Opportunity at a Glance
The Technical & Simulation Support Specialist is a Tier 2 support technician with advanced technical skills and knowledge of supporting classroom and back office operations. This position supports all campus equipment and services at the campus and associated campuses/remote locations. In addition to the above, this role is responsible for providing intermediate level of technical support to the SimCare center.



Responsibilities
  • IT Support:
  • Provides Tier 1 & 2 support to the campus and associated campuses/remote locations.
  • Coordinates daily inspections of classroom equipment and processes repair tickets accordingly.
  • Builds images and software packages to deploy.
  • Assists Student Workers and Support Tech I with Student Help Desk support issues.
  • Assists in the supervision of Student Workers and/or temporary workers.
  • Ensures lab equipment is meeting the requir...

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