Job Description

We are looking for Tech Ops - Production Support & Reliability Lead

Front-line production support for Braviant's AWS multi-account stack. Monitor systems, triage alerts, execute runbooks, and cleanly elevate incidents to developers. Defensive ownership role – not a developer position despite the “Lead” title.

Stack

  • AWS – VPC, ECS, Lambda (SAM/CloudFormation), IAM, NAT, security groups
  • PostgreSQL on Amazon RDS (~15 instances)
  • Datadog + CloudWatch (APM, logs, alerting)
  • Java microservices / API‑heavy app stacks
  • Jira (ITSM) + Slack (ops channels)
  • Nice‑to‑have: AWS data services (Glue, S3, Athena, EventBridge), Metaplane

Requirements

Must-have

  • 3+ years production support / SRE / NOC / ops engineering
  • Hands‑on AWS – EC2/ECS, VPC networking, IAM
  • Operational PostgreSQL / RDS – slow query reading, basic tuning, vacuum awareness
  • Inciden...

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