Tech Lead, Supportability, Networking

This posting is for an existing vacancy.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Waterloo, ON, Canada .

Minimum qualifications

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 13 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
• Experience with one common scripting or coding language (e.g., Python, shell scripting).
• Experience with infrastructure systems, the scope and impact of the systems, and the underlying technology.
• Systems experience (e.g., Linux, Unix) or a similar operating system.

Preferred qualifications

• Experience in software development in Java, C++, Python, Go or production software syste...