Job Description

Job#: 3029179

Job Description:

Technical Lead - AI Operations & Support

Location: Remote (quarterly onsite requirement in Dallas, Texas)

Employment Type: Contract

Role Overview

We are seeking a Technical Lead, AI Operations and Support. This role will act as a strategic and technical liaison between architecture teams, technology groups, and AI leadership. The position involves providing hands-on expertise and guidance in operating, supporting, and scaling AI systems across traditional machine learning, generative, and agentic AI domains. The ideal candidate will have deep AWS knowledge and strong leadership capabilities to communicate complex technical concepts to diverse stakeholders.

Key Responsibilities
  • Serve as a technical lead for AIOps and support, providing guidance and thought leadership.
  • Monitor production models for performance, drift, and groundedness to ensure reliability.
  • Oversee the support for ...

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