Job Description

Job Description

1️⃣ Manage, control, and motivate assigned team members to hit goals and boost performance, ensuring top-quality service.

2️⃣ Monitor service levels in real time during shifts to keep everything running smoothly.

3️⃣ Ensure promotional and marketing activities are on point with the right equipment, attire, and vibe, following company policies.

4️⃣ Track and summarize daily performance of your team based on management objectives.

5️⃣ Lead monthly team meetings & 1:1 sessions to give clear, constructive feedback, share updates, and plan ahead. ️

6️⃣ Support operations team members in their daily tasks whenever needed.

7️⃣ Spot career growth opportunities for your team and help them achieve their goals.

8️⃣ Motivate and inspire your team to create a positive, trust-based, and collaborative environment.

9️⃣ Participate in onboarding new hires and assess training needs for current staff.

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