Job Description
Description
Interested in improving the technology and features powering Alexa? Come work on it. We are building the speech and language solutions behind Amazon Echo and other Alexa-enabled products and services. Alexa Data Servicesu2019 mission is to provide high-quality labelled data for machine learning (ML) technologies.
Key job responsibilities
As Team Manager, you will be responsible for :
Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality
Support hiring and training of new Associates
Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis
Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities
Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies
Track quality and utilization met...
Interested in improving the technology and features powering Alexa? Come work on it. We are building the speech and language solutions behind Amazon Echo and other Alexa-enabled products and services. Alexa Data Servicesu2019 mission is to provide high-quality labelled data for machine learning (ML) technologies.
Key job responsibilities
As Team Manager, you will be responsible for :
Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality
Support hiring and training of new Associates
Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis
Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities
Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies
Track quality and utilization met...
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