Job Description

Job Description

Customer Support Team Manager


Job Summary


Seeking a dynamic and experienced Customer Support Team Manager to lead and oversee servicing department. This is a unique opportunity to join a growing agency that values customer connection and emphasizes proactive communication with clients. The ideal candidate will be a self-starter with a proven track record in managing customer support teams and a strong understanding of insurance lines.


Compensation Package

  • Salary: $125,000+ (depending on experience)

  • Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

    • Responsibilities

  • Oversee the entire servicing department and ensure the delivery of exceptional customer support.

  • Collaborate directly with the Retention Director to develop and i...

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