ABOUT THE ROLE

As a Team Manager of Customer Assistants you'll support your leadership team to ensure that every customer who visits or interacts with your shop,has an exceptional service experience, through the creation of a seamless customer shopping journey.

You'll be an outstanding specialist in people and will lead, inspire and develop your Partners (employees), enabling each of them to reach their full potential.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Key Responsibilities
Working in our shops as a Team Manager is fast paced and no two days are the same. On a day-to-day basis, you'll be responsible for:
- Striving for high levels of cust...