Team Manager

Founded in 2009, Convo is the world’s largest Deaf‑owned and Deaf‑operated communications company, with team members across five countries and services delivered in multiple languages.

In Canada, Convo proudly delivers Video Relay Service (VRS) in alignment with CRTC regulations and CAV guidelines, supporting Deaf, DeafBlind, and hard of hearing communities with culturally aligned, human‑centered communication access.

We believe conversations are the key to enhancing the lives of over 70 million Deaf individuals worldwide. By creating technology and services grounded in Deaf experience, we address communication inequities and create meaningful, lasting impact.

About the role

The Team Manager plays a critical leadership role within Interpreter Operations, supporting a large team of Video Interpreters delivering high‑quality service in alignment with CRTC regulations and CAV guidelines.

This role exists to ensure interpreters are supported...