Team Leader (Sales Account - Philippines Applicants Only)

Team Leader (Sales Account - Philippines Applicants Only)

We are seeking an experienced and results-driven Team Leader to lead and manage a team of Sales Representatives in a fast-paced telemarketing environment. The ideal candidate has a strong background in both inbound and outbound sales, with proven leadership skills and the ability to drive team performance, meet targets, and ensure high-quality customer interactions.

Key Responsibilities

• Lead, coach, and manage a team of telemarketers handling inbound and outbound sales calls
• Monitor daily performance, ensuring team members meet or exceed sales targets and KPIs
• Provide ongoing coaching, feedback, and training to improve individual and team performance
• Analyze call metrics, conversion rates, and overall team productivity
• Develop and implement strategies to improve sales performance and customer engagement
• Handle escalations and support team m...