Job Description
Candidate Profile:
- With at least 1-3 years of experience as a Team Leader
- Amenable to work onsite in Bridgetowne,Quezon City, Philippines
- With Telco experience a plus.
- Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics
- Highly motivated individual with skills to develop and coach team members to achieve performance expectations
- Ability to mentor, coach, and provide direction to a team of employees
- Willingness to work a flexible schedule
What's in it for you?
- Day 1 HMO
- Competitive Compensation
- Career Growth
Essential Functions/Core Responsibilities:
• Responsible for the day-to-day supervision of a group of call center associates including work and atten...
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