Job Description

Descrizione del lavoro

Enpal, Europe's first green unicorn, is looking for a Team Leader to manage and coordinate a team of Account Managers and potentially some other functions (Back office, Front Office, Install partner, etc.)



 

Key responsibilities:

  • Manage and oversee the day-to-day operational activities of the teams.
  • Coordinate workflows to ensure efficiency and quality of service.
  • Monitor KPIs and performance, implementing continuous improvements.
  • Support the resolution of complex issues and manage escalations.
  • Promote the training and professional development of the team.
  • Collaborate with other departments to align processes and goa

Qualifiche

Requirements

  • Significant experience in coordination or operational leadership roles, preferably in customer service or operation...

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