Team Leader

Job Overview

Ready to lead and grow with us? We’re looking for a motivated and results‑driven Team Leader to join our team in Bernales & Associates!

Company

Bernales & Associates is a trusted leader in the Business Process Outsourcing (BPO) industry with over 25 years of experience. The company offers stable, day‑shift careers across the nation, ensuring compliance with DOLE standards. Bernales & Associates invests in its employees through structured training programs, robust engagement initiatives, and performance‑based incentives that foster long‑term career growth.

Role Description

This is a full‑time, on‑site Team Leader position located in Marikina. The Team Leader will be responsible for overseeing a team to ensure performance goals and key metrics are met. Day‑to‑day responsibilities include supervising team activities, coaching team members, monitoring individual and team productivity, managing schedules, and addressing any pe...