Job Description

Job Description

THE OPPORTUNITY

Our client, a leading insurance group that has been managing workers' insurance and injured workers' compensation claims in Australia for 110 years, is hiring for a Team Lead to be part of their Manila team! Together with their AU partners, employers, medical providers and customers, they drive industry-leading return-to-work outcomes and safe work initiatives.

As the Team Lead, you will be expected to manage & monitor the functions within the Data Entry team, and to provide the highest level of service to both internal and external customers.

KEY RESPONSIBILITIES

  • Lead teams into achieving day-to-day metric goals including SLA by offering pro-active solutions through Operations Manager, and completing monthly deliverables and tasks.
  • Identify and track issues, risks, and action items, provide status to Group Manager, and facilitate resolutions.
  • Build cap...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to AS White Global today.

    Submit Application