Team Leader, Management Support

Responsibilities

• Provide management support for the team
• Coordinate your unit’s technical activities, action plans and initiatives
• Coach and guide a team composed primarily of technical and support employees, assign tasks and activities, and regularly monitor progress
• Support employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued
• Solve technical problems and help develop and improve technical methods and procedures
• Serve as technical collaborator for your unit and practitioners
• Help determine your unit’s service offer and ensure your projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Help develop training and skills development strategies and action plans for team members
• Help resolve complaints and problems in accordance with...