Team Leader Life Insurance

Mission Overview:

We are seeking a Team Leader for a consultancy mission in the Group Life Insurance sector, representing Keystone Solutions. This role involves working on-site at our client's location, where you will be responsible for leading the policy servicing and underwriting team.

Key Responsibilities:

• Coordinate the policy servicing & underwriting (UW) team to ensure delivery of weekly tasks in line with team objectives, regulatory deadlines, and service SLAs.
• Set up a monitoring structure for the TechCom scope.
• Execute internal controls under the responsibility of the Team Lead.
• Develop an action plan to reduce the “Not In Time” backlog and support workload stabilization within the team.
• Coordinate weekly meetings and KPI monitoring.
• Ensure the necessary operational coordination within the team to support key project delivery.
• Collaborate closely with com...