Team Leader Desktop Home Assessing

About the role

The Desktop Home Assessing Team Leader plays a pivotal role in guiding and overseeing the Desktop Home Assessing Team, who are responsible for virtual assessments of impacted properties, cost validation, ensuring high scope accuracy and end-to-end management of claims assigned to them.

Working at the helm of a Sunshine based team, the Desktop Home Assessing Team Leader is responsible for organising ongoing training and coaching to the team, and ensuring that the Desktop Home Assessors are consistent and effective in their approach to virtual assessments and validation of Scope of Works.

Position Accountabilities

Coaching and Continuous Improvement

• Continuous coaching of team members in the areas of:
  • Scoping accuracy
  • Cost validation
  • Compliance
  • Project coordination and management
  • Usage of virtual assessing software
  • Virtual a...