Team Leader Customer Service

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Move forward as Team Leader Customer Service at DSV in Venlo

Do you love organising and motivating people? As a team leader customer service at DSV, you will lead your team and ensure our logistics processes run smoothly and efficiently.

You get it done

Your department at Tjalkkade, Venlo is the beating heart of the front and back office. No two days are the same: you guide your team, solve customer inquiries, and keep processes running seamlessly. You play a central role in ensuring everything runs efficiently and with a customer-focused approach: you’re on it.

How you do this? As a team leader customer service, you are the link between the team, the processes, and the customer. You plan, organise, and coordinate all front- and back-office activities, ensuring everyone knows what is expected of them. You guide and coach your team, give clear instructions, and actively share your knowledge ...