Team Leader, Contracting

## Team Leader, ContractingApplylocations: Torontotime type: Full timeposted on: Posted Yesterdayjob requisition id: R-2267# Career Opportunity## Role TitleTeam Leader, Contracting## Purpose of roleAs a member of the Insurance Operations Team, the Team Leader, Contracting, is a subject matter expert and is accountable for achieving the required business results through effective process, workflow, and quality management. The Team Leader will ensure a consistent and exceptional service experience for internal and external customers by ensuring the front-line employees are motivated, coached, and skilled to meet the department’s performance targets. The Team Leader will play a key role in supporting the implementation of major change initiatives.## Job Description## Key Responsibilities* Build, manage, and sustain a high performing production and inbound call center team, ensuring that service and quality objectives are being attained and maintained on a consistent basis* Ensure ...