Job Description

Team Leader - Bacolod, Philippines

Location: Philippines, Bacolod City

Job category: Operations

Language:

Transcom is looking for talented individuals like you to join our awesome team! Be the next Team Leader for our Transcom Bacolod site.

Join our Transcom Family as a Team Leader!

The Team Leader (TL) is directly responsible for managing product knowledge, profitability, quality, and effectiveness for his/her team. His/her daily activities primarily focus on effective leading and managing a team of CSR to meet company objectives in all areas of employee, client and shareholder satisfaction. This especially includes the developing competencies of the CSRs and ensuring that behaviours are in alignment with the TransVision goals.

Duties & Responsibilities:

People:

  • Promote communication and be open to feedback.
  • Keep motivation high by adapting the leadership style to individual needs.
  • Create an environment conducive to s...

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