Team Lead

Time Type:

Full Time 

Compensation: Salary starting at 26.50$, plus eligible benefits, in accordance with experience and internal equity

 ***This posting is for an existing vacancy and not intended to create a talent pipeline OR This posting is to build a candidate pool for future vacancies in this role***

Position Summary
Reporting to the Supervisor and/or Operations Manager, the Team Lead is responsible for maximizing site performance by directing daily, weekly, and monthly operations while ensuring customer requirements and operational objectives are achieved. This role provides leadership, coaching, training, and performance management for the support team, while driving continuous improvement, process standardization, and customer satisfaction. The Team Lead serves as the primary point of contact for customer support escalations and works collaboratively with internal and external stakeholders to deliver operational excellence.
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