Job Description

Team Leader - Property Management Operations

Company: Office Beacon LLC

Location: Philippines (Onsite)

Employment Type: Full-Time


Role Overview

Office Beacon LLC is looking for a Team Leader to oversee a team supporting property management operations. This role is responsible for driving team productivity, ensuring service quality, and meeting client SLAs while coaching team members for consistent performance.


Key Responsibilities

  • Manage day-to-day team operations and performance
  • Monitor productivity, turnaround time, and service quality
  • Ensure compliance with SLAs and operational processes
  • Provide coaching, feedback, and performance management
  • Handle escalations and support issue resolution
  • Track and report team metrics
  • Support onboarding and trainin...

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