Job Description

Time Type:

Full Time

Key Tasks & Deliverables: 

Operational and Team Management:

  • Oversee assigned countries migrated into MNL ISSC Customs team.

  • Strategize to drive process optimization, accountability, and ownership 

  • Monitor team and individual performance and ensure that performance is within expectation (based on defined SLA)

  • Provide guidance on process design and optimization

  • Propose process changes where needed to drive efficiency and improve execution

  • Act as an ambassador of BSS MNL ISSC.

  • Prepare and present performance report to internal and external stakeholders

  • Quality and compliance responsibilities under NDA / attention given to predetermined processes, SOPs

  • Work closely with the associates to increase productivity and assist in creating positive working relationships with all stakeholders

  • Maintain all areas of Health and S...

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