Team Lead (Rotating Shift)

The key focus for the Team Leader supporting operations is to manage the day-to-day operations of the offshore support team. This role will see the person running a team for a sizable international account. The team lead will work collaboratively with the onshore lead and provide direction to the Program Specialist / Program Coordinators so they can fulfill each request.

Reporting to the Delivery Manager, you will assist in driving best practices across the recruitment administration operations and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

Job Responsibilities:

• Effective coaching and development of a team of Program Coordinators and Program Specialists
• Understanding the procurement solution and staff augmentation processes and carrying out activities accordingly to ensure that SLAs are met.
• Communicating process changes appropriately so the te...