Job Description

Overview:

 Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.


In This Role, You Will:

  • Queue & Case Management (Core KRA)Own erroneous contract queues; assign work and drive resolution within SLAsManage approval queues across Salesforce CPQ, Ironclad, and related systems; proactively remove blockersOversee intake via Slack, JSM, and email; ensure ...

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