Team Lead, Production Support (Internal Application Systems)

Role Overview

This is an exciting opportunity to join a team at the forefront of transformation. As the Manila Production Lead, this role will play a pivotal role in reshaping how Production aligns with our business lines – driving service excellence and operational agility. This is a unique opportunity to lead structural change within our Manila office, setting the tone for high-performing teams and becoming the local escalation point for critical production issues.

The current team provides Level 2 support for applications across TP ICAP, operating in a high-profile, business-facing capacity. This role engages directly with the core technologies that underpin TP ICAP’s position as a leader in electronic trading.

We are seeking a candidate with proven experience leading Level 2 support teams, combining strong technical expertise as well as leadership qualities that will help set the tone and culture of the team in Manila. This is a hands-on role, an...