Team Lead, Group Benefits Service

Job Details

Description

Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time permanent Team Lead, Group Benefits Service to join our team in the Group Benefits department. This position offers the flexibility to be in-office or participate in hybrid options in our Saskatoon or Regina office.

JOB FUNCTION

Reporting to the Manager, Group Benefits, the Team Lead, Group Benefits Service is a key leadership role responsible for delivering proactive, consistent, and exceptional service experiences to Saskatchewan Blue Cross group insurance clients, including plan administrators, their employees, and advisor partners. The Team Lead provides supervisory oversight and direction to the Group Benefits Service team, to drive service excellence through coaching, performance management, and professional development. By setting clear expectations, monitoring service quality, a...