Job Description
Step up as a Concierge Team Lead with Fitzrovia, where your leadership will define luxury living. Enhance daily operations while delivering outstanding service.
As Team Lead, you will be the face of Fitzrovia, managing a dynamic Concierge team dedicated to exemplary service. Your role encompasses overseeing daily operations, ensuring the highest standards of hospitality, and coaching team members to succeed. You'll play a crucial part in cultivating a sense of community within the property.
Key Responsibilities:
• Lead and manage Concierge operations for luxury experience
• Act as main contact for residents and guests' inquiries
• Mentor and supervise Concierge team performance
• Coordinate recruitment, onboarding, and training initiatives
• Maintain high cleanliness and presentation standards
Requirements:
• 2–4 years in luxury hospitality leadership roles
• Excellent communication and organization skills
• Professional appearance with a calming presen...
As Team Lead, you will be the face of Fitzrovia, managing a dynamic Concierge team dedicated to exemplary service. Your role encompasses overseeing daily operations, ensuring the highest standards of hospitality, and coaching team members to succeed. You'll play a crucial part in cultivating a sense of community within the property.
Key Responsibilities:
• Lead and manage Concierge operations for luxury experience
• Act as main contact for residents and guests' inquiries
• Mentor and supervise Concierge team performance
• Coordinate recruitment, onboarding, and training initiatives
• Maintain high cleanliness and presentation standards
Requirements:
• 2–4 years in luxury hospitality leadership roles
• Excellent communication and organization skills
• Professional appearance with a calming presen...
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