Job Description

Job Title

Onsite Deskside Support Engineer

Key Responsibilities

  • Technical Support
  • Analyses and resolves information system issues related to the desktop computing environment, production applications and hardware
  • Build and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades.
  • Installing authorised software to laptops and desktops
  • Ensuring security and upgrades are applied to desktops and laptops and kept up to date
  • Antivirus installation to all desktops and laptops
  • Deploy other hardware requested through arranged collection in the IT dept. or set up at the user’s desk.
  • Support and assist users with Onboarding & Offboarding process
  • Support and maintain local conference and meeting room equipment
  • Assists senior staff with functional tasks to support end user service projects such as software upgrades, patching, computer imaging, net...

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