Team Lead, Cloud Business Office (Laval)

The Cloud Business Office is seeking a security-focused Team Lead to operate, secure, and continuously improve our Azure and Google Cloud Platform (GCP) landscape through implementing robust operational process, hands‑on coding, and delivery leadership. You will own day-to-day operations; help to set standards and guardrails; and lead projects end-to-end with an automation-first mindset. As a technical leader, you'll coach team members and drive context‑appropriate and fit-for-purpose cloud outcomes.

Process Excellence & Operations

• Design, implement, and run robust cloud operating processes: on‑call rotations, incident & problem management, change management (normal/standard/emergency), release gating, production readiness reviews, and blameless postmortems with actionable follow‑ups.
• Establish runbooks, OLAs/SLOs, RACIs, ADRs, and quality gates for platform changes; ensure SOX compliance.
• Maintain a service catalog.

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