Job Description

A global B-Corp dedicated to client experiences is seeking a Team Captain to manage daily operations and enhance team performance. You will be responsible for mentoring team members, ensuring training and KPI targets are met, and fostering a positive work environment. Ideal candidates will have a relevant degree and at least 3 years of supervisory experience in customer support. Strong communication skills and familiarity with CRM systems like Zendesk are essential. This is an exciting opportunity to drive impact in a mission-aligned organization.
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